Features

Features

Having a hosted PBX means flexibility. These great features are available:

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USER FEATURES

Account-Authorization Codes
ANI/CLI Customizations
Anonymous Call Rejection
Authentication by Digest
Busy Lamp Field
Call Forwarding
Call Forwarding Always
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Not Reachable
Find Me (multiple numbers)
Sync with Server
Call Logs (Inbound and Outbound)
Call Monitoring
Automatic Recording
Supervising Mode
Silent Monitoring
Call Notify
Call Pick Up
Call Pick Up Department
Call Pick Up Domain
Directed Call Pickup
Call Recording
Call Return
Real-time User Portal Call Status
Call Transfer
Attended Transfer
Blind Transfer
Intercom Transfer
XMPP Chat Support

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USER FEATURES

Transfer to Voicemail
Call Waiting
Calling Line ID Delivery Blocking
Calling Name Retrieval
CDRs
Charge or Billing Number
Client Call Control (API and User Portal)
Conferencing (Multi-Way Calling)
Convene Conference
Invite Attendees
Multiple Conference Rooms
Scheduled/Instant Conference
Web-based Setup
Device Auto Provisioning
Direct Inward Dialing
Directed Call Park
Directed Call Pickup
Diversion Inhibitor
Do Not Disturb
Sync with Server
Extension Dialing
External Calling Line ID Delivery
Hunt Groups
In-Call Service Activation
Instant Messaging (via SIP SIMPLE)
Intercom
Internal Calling Line ID Delivery
Last Number Redial

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USER FEATURES

Message Waiting Indicator
Music-On-Hold
System Default Music-on-Hold
Personalized Music-on-Hold
Phone Status
Presence
Privacy
Selective Call Acceptance
Selective Call Rejection
Simultaneous Ring
Shared Call Appearance
Three-Way Call
Two-Stage Dialing
Video Telephony
Voicemail
Default Greetings
Customizable Greetings
Name Recording
Email Notification
Voicemail Forwarding
Forwarding to Email
User Portal (View, Save Delete)
Voice Messaging Group
Voice Messaging Call Back
Voice Mail Transcription
Web User Portal
Contact List with Presence
Click to Call
Inbound Call Handling Rules
Screen Pops Messaging

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SYSTEM FEATURES

Brandable Portals

    • All User Levels
    • Configurable Permissions
    • Custom Domains
    • Secure

 

Custom Integrations

    • Salesforce Adapter
    • Virtual Office Control Panel
    • Hospitality and Hotel Systems (PMS)
    • C2C from WordPress and CMS
    • Predictive Dialer
    • Soft Reception Console

API

    • Access all System Functions
    • Call Control
    • Configurable Auth Permissions
    • Even Subscriptions (webhook)
    • Extensive Documentation

 

Fault Tolerant

    • Active-Active Architecture
    • Geo-distributed
    • Highly Scalable
    • Rolling and Hitless upgrades
    • High Availability Architecture

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GROUP FEATURES

ACD
Auto Attendants
Personal Auto Attendants
Scheduled Auto Attendant
Chained Auto Attendants
Barge In
Business Trunking
Call Intercept
Call Park
Directed
Dynamic
Calling Group ID Deliver
Configurable Extension Dialing
Configurable Feature Codes
Configurable Directories
Device Inventory
Department Support
Group Announcements
Group Custom Ring Back
Group Instant Messaging

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GROUP FEATURES

Hot Desking
Hoteling
Hunt Groups
Instant Group Call
Listen In
Office Manager Portal (Web portal)
Active Calls
Auto Attendant Designer
Call Records
Call Statistics
Conference Bridge Configuration
Device Provisioning
Moves, Adds, Changes
Music on Hold Upload
Queue Management
Voicemail Management
Night Mode
Paging
Simultaneous Ring (group)
HIPAA Fax Compliancy